Convert More Trials
and churn fewer customers

Unwaffle will analyze the behavior of your users to keep them on the happy path. It's Onboarding and Lifecycle Metrics for your SaaS business.

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What if you learned that...
Only 5% of your Trial Users found a certain feature...
But 60% of that group converted to paying customers.
Could you act on that?
What if you learned that...
80% of your Trialers who went two weeks without logging in...
Never came back.
Would you try to fix that?
If there were a tool that could tell you these things...
And it gained you even one extra customer each month...
It would pay for itself.
... and sell more software.
Deep Customer Insights

Happy users are more likely to convert to paying customers.

Watch your users as they progress through their Trial period. Unwaffle will compile a profile with a Happiness Index that can tell you with a surprising degree of certainty whether they will convert to a paid subscription once their Trial is up.

6 steps to successful users

What can you reason about your users from their behavior?

What are they doing? Are your successful users doing anything different?

What are they not doing? Are your failing users getting lost somewhere?

Are there patterns we can find? Can we predict who will be successful?

Who is headed for success? Are new users slotting in to the groove we've identified as the path to success?

Who is headed for failure? Can we identify users who are straying before we lose them?

How can we do better? What can we do to steer failing users back towards success?

Rich Customer Metrics

Happy customers are more likely to remain Paying customers.

We'll stay vigilant even after a customer has activated, watching for danger signals. Pre-empting churn is much easier than trying to win back customers after they leave. We'll give you the tools you need to re-engage your customers before their attention can wander too far.

Software as a Service first

SaaS Focused Lifecycle Analytics

Unwaffle is tuned to focus on the onboarding and lifecycle concerns of your Software as a Service (SaaS) business, so you get just the inforation you need, without any distracting general-purpose features. Learn more.

1 var ProceedFromLogin = function(userID, url)
2 {
3     SetAuthCookie(userID);
4     Unwaffle("Login", userID);
5
6     Redirect(url, true);
7 }
Easy Integration

API Client Libraries are available for all major languages and platforms.

Report any action with a single line of code. Use our pre-defined action labels or add your own on the fly. We'll add anything you send us to your user model.

Read our docs
Plans and Pricing

Flexible pricing, sized to fit your business.

Business
$
749/MO
  • 10,000 new participants / month
  • 10,000,000 monthly actions
  • Email & Phone support
  • Concierge onboarding & API Integration
Start a Free Trial
Startup
$
179/MO
  • 1,000 new participants / month
  • 1,000,000 monthly actions
  • Email support
  • Assisted onboarding & API Integration


    Concierge onboarding & API Integration for new accounts until 20 August

Start a Free Trial
Hobbyist
$
59/MO
  • 200 new participants / month
  • 20,000 monthly actions
  • Email support
  • Assisted onboarding & API Integration
Start a Free Trial

Unwaffle your Trial Users and turn them in to happy customers

Unwaffle your Customers to keep them subscribed

Unwaffle your SaaS Product to maximize your revenue growth