Unwaffle: Customer Lifecycle Analytics for SaaS

Opinionated Dashboard

A Dashboard with information that matters to your SaaS business

Your time is valuable, so you need the most useful information about your business to live front and center. Software as a Service (SaaS) businesses like yours have a specific set of needs for onboarding analytics, so we can dispense with irrelevant fluff and get straight to the information you need.

Built for you and you alone

Other analytics providers want to be everything for everybody. We don't. We're here to shake the Trial Churn out of your SaaS product and make you money.

No Customization Needed

Your dashboard is ready to go as soon as we see your first data point. No need to build any reports yourself. We know what you need to see, so that's what you'll get.

Numbers That Matter

Stay on top of your Trial Funnel and Conversion Rate, with changes over time to gauge your progress.

Factors That Influence

See what factors are influencing your users' decision to purchase, with Conversion Rates for Trialers who acted vs. Trialers who didn't.

Software as a Service first

SaaS Focused Lifecycle Analytics

Unwaffle is tuned to focus on the onboarding and lifecycle concerns of your Software as a Service (SaaS) business, so you get just the inforation you need, without any distracting general-purpose features. Learn more.

Events at a glance

Take the pulse of your business over the last day, week, and month.

Watch your users as they progress through their Trial period. Notice trends as they emerge, and drill down to learn more about who is doing what. Follow the path of individual users through their trials, and stay up to date on how your service is being used.

First we learn.

We'll collect as much data on user behavior as you can throw at us. Over time, our predictions will become more reliable as we get a better feel for what motivates your users. Learn more.

Then we act.

Tune your lifecycle mail strategy to include a special path for troubled users. We make it easy to identify specific goals for users based on their observed behavior. Learn more.

6 steps to successful users

What can you reason about your users from their behavior?

What are they doing? Are your successful users doing anything different?

What are they not doing? Are your failing users getting lost somewhere?

Are there patterns we can find? Can we predict who will be successful?

Who is headed for success? Are new users slotting in to the groove we've identified as the path to success?

Who is headed for failure? Can we identify users who are straying before we lose them?

How can we do better? What can we do to steer failing users back towards success?

Factors that influence

Why do Trial users convert to Paid?

Little things matter. When you pay attention to everything your users do, you might find that some of those things make a big difference to whether that user eventually decides to convert to a paying customer.

No Queries Required

Unlike General Purpose analytics and telemetry tools, you won't need a Data Scientist to mine for the insights you're looking for.

Low-hanging Fruit First

We'll keep an up-to-date list of the biggest potential wins, with real numbers you can use to gauge the impact to your conversion rate.

Information You Can Act On

If you knew that trying a certain feature made your trialers 4 times as likely to convert, you'd be able to act on that, right?

It's like Hidden Treasure

Somewhere in your product, there is at least one feature like this. Does your current analytics provider give you the tools to find it?

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What if you learned that...

Only 5% of your Trial Users found a certain feature...

But 60% of that group converted to paying customers.

Could you act on that?

What if you learned that...

80% of your Trialers who went two weeks without logging in...

Never came back.

Would you try to fix that?

If there were a tool that could tell you these things...

And it gained you even one extra customer each month...

It would pay for itself.

Try Unwaffle Risk Free for 30 Days

... and sell more software.

Plans and Pricing

Flexible pricing, sized to fit your business.

Business

$

749/MO

10,000 new participants / month
10,000,000 monthly actions
Email & Phone support
Concierge onboarding & API Integration

Start a Free Trial

Startup

$

179/MO

1,000 new participants / month
1,000,000 monthly actions
Email support
Assisted onboarding & API Integration

Concierge onboarding & API Integration for new accounts until 29 May

Start a Free Trial

Hobbyist

$

59/MO

200 new participants / month
20,000 monthly actions
Email support
Assisted onboarding & API Integration

Start a Free Trial

About
Unwaffle is in private beta, but we still have some invites available. Drop us a line at [email protected] if you'd like to get a closer look at what we're building.

Opinionated Dashboard

A Dashboard with information that matters to your SaaS business

Built for you and you alone

No Customization Needed

Numbers That Matter

Factors That Influence

Software as a Service first

SaaS Focused Lifecycle Analytics

Events at a glance

Take the pulse of your business over the last day, week, and month.

First we learn.

Then we act.

6 steps to successful users

What can you reason about your users from their behavior?

Factors that influence

Why do Trial users convert to Paid?

No Queries Required

Low-hanging Fruit First

Information You Can Act On

It's like Hidden Treasure

Plans and Pricing

Flexible pricing, sized to fit your business.

Business

Startup

Hobbyist

About

Unwaffle